Nimbus Featured in Gartner Podcast – “User-Friendly Business Process Modeling”

In this recent Gartner podcast Nimbus was featured as the most prominent BPM vendor with a focus on user friendly process modeling. Listen to the Podcast involving Gartner analyst Bill Rosser and Gartner Fellow David McCoy.

Play the Podcast

According to Gartner – “Enterprises are achieving business-user engagement by approaching business process modeling through user-friendly, participative techniques that extend the power of the traditional IT-centric modeling focus.” Full details of the podcast are accessible here.

Bill Rosser describes Nimbus as a company “which concentrates very much on getting the user representation clear … with good success in a variety of situations, providing one process model which can suit the needs of the board of directors at a high level … right down to the business users who do the order entry and that’s a clever approach.”

Key insights from Bill Rosser included:

• User-friendly business process models ensure users get engaged as the acknowledged experts in how the process really works, they take ownership of the process, and ultimately empowerment to make improvements.
• The approach provides a powerful bridge between the user community and IT, as users can make better use of their IT when they thoroughly understand the process itself.
• The approach improves the adoption of change as users are “behind” the proposed changes.
• It’s important to be able to look at business processes from two different perspectives - the users’ perspective and the technologists’ perspective, but both views should come from the same model.
• Some process tools like Visio present challenges such as difficult to share information, difficult to enforce consistency and lack of version control.
• It’s important to have a consistent approach and methodology across the whole business. Then users don’t need to be expert at managing the whole model, but they use the model, and get good pay-off.