Governance, change management and IT alignment. These are the top challenges facing Shared Services organizations (SSOs), reports Deloitte, beyond the ongoing search for innovation and savings. As SSOs expand their scope, and move to hybrid delivery models, how do they deliver change on this scale?

Nimbus Control combines, in one platform, the end-to-end processes, metrics, risks and controls, compliance and quality for an SSO. It becomes easy to optimize variants. It ensures control where service delivery is outsourced. And all changes are managed within its governance framework.

It ensures IT alignment by using the language of the business, and through customized views for the different stakeholders. And it engages people by delivering a personalized intelligent operations manual that helps get real work done – and drive continuous improvement.