One constant across most organizations is change. Change can be driven by many factors including: mergers, outsourcing, off-shoring, technology, clients, strategy and compliance.  Business transformation is difficult because:

• Redesigning and applying new processes is hard without an easily understood, structured approach.
• Employees feel overloaded with change driven from multiple, seemingly disconnected initiatives.
• A successful outcome requires a long term effort to sustain results, or else people may fall back into old behaviors.

Change Management activities are often conducted in discrete project silos, which may compound the problems listed above. What chance is there of perfecting the organizations approach to change management; when all too often projects work in isolation with short term horizons?

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