IT Best Practice

Today's commercial and regulatory climate makes the need for a controlled and efficient IT function an essential part of any business.

Organizations of every size rely on the availability, dependability, security and performance of their IT systems and services. In addition outsourced and offshore resource models are increasingly popular to gain cost and service efficiencies. As a result, many IT organizations have turned to Industry best practice frameworks such as ITIL®, CMMi and Prince II to provide a baseline model for operating practices.

The real challenge is to change behavior of the organization, and turn these frameworks into repeatable, sustainable processes that become the standard IT operating model. Nimbus and Arturian have collaborated to build a range of IT best practice accelerators based on the Nimbus Control process management platform.

Affinity™ is a set of pre-built processes, document templates, metrics, guidelines and training based on ITILv2 and v3 standards, and delivered in Nimbus Control. This provides an environment that enables change management, collaboration, communication and demonstrable compliance with standards such as ISO20000 and COBIT.

To find out more about Affinity and how it can accelerate the implementation of ITIL®, watch the recorded presentation below.

Resources

Watch the Affinity ITIL v3 interactive presentation Accelerate ITIL® implementation with Affinity - IT Service Management
Visit the Arturian website Read the IT Governance Solution Brief
Video - Client Case Study: Arturian - Neil Whittington Read "What BPM hat are you wearing" whitepaper
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In this article, Mike Gammage discusses how to consistently deliver great service to your customers using Nimbus Control to keep...
Carphone Warehouse uses Nimbus Control to deploy "How2" their standard operating procedures for 815 UK stores.  How2 enables continuous performance...

Software: Nimbus Control | Software as a Service | iPhone Edition | Microsoft SharePoint and Nimbus Control | Control Architecture

Solutions: Solutions Overview | Business Process Management |Business Transformation | Performance Management

Services: Business Consulting | Services - Training | Business Process Solutions