Resources for Outsourcing Service Providers

Overview Presentations for managers in solution design, transition and service delivery

Operational Excellence in Client Service Delivery  

A Nimbus overview for managers in solution design, transition and service delivery  (please allow 16 minutes to watch the full presentation)

 

 

Practitioner Guides for Nimbus authors and administrators
Managing Multi-Client Environments: Engaging with your Clients -

Brand multiple web servers and make your services a seamless part of your  customers world (please allow 13 minutes to watch the full presentation)
Developing and Using Service Blueprints in Nimbus Control   

Why service providers should create Service Blueprints What you should capture.  How to do this in Nimbus Control. Pitfalls to avoid.  Other benefits which  Blueprints  provide. (please allow 17 minutes to watch the full presentation)

 
We are delighted to report that over 400 people are now registered to attend Inspiring Performance in London. Registrations are...
With the UK’s annual Nimbus Inspiring Performance conference only a few weeks away, get the latest news on what to...
In this article, Mike Gammage discusses how to consistently deliver great service to your customers using Nimbus Control to keep...

Software: Nimbus Control | Software as a Service | iPhone Edition | Microsoft SharePoint and Nimbus Control | Control Architecture

Solutions: Solutions Overview | Business Process Management |Business Transformation | Performance Management

Services: Business Consulting | Services - Training | Business Process Solutions