Self Service Support Portal

The Nimbus Self-Service Portal gives you on-line access to the case management system used by our technicians, and enables you to:

• Review all cases from your company (designated customer administrators only)
• Review your personal cases (in progress and historic), monitor progress and see alerts as the case is updated
• Search the Solutions Knowledge Base (FAQs and answers)
• Log a support case 24/7, in a thorough and structured manner
• Attach screenshots, files and packaged maps
• Receive automatic notifications on case progression